TTC Global FAQ

Please check the following possible causes:

1) Login user is not set as the Contract PIC in Customer contract master.

• What is the purpose of the Contract PIC?
  
  2) Customer contract master's Order Responsible Party is not correct.
• What is the purpose of Order Responsible Party in Contract Master?
  
  3) Customer contract master has no active non-buildout parts with complete contract part routes.
• How to check if contract part route is complete?
• What is the purpose of Part Status in Contract Master?
  
  4) Customer contract master Order Type is not correct.
  5) Customer contract master status is "Inactive".
  6) For new customer contract, master request has not been completed (still pending approval).
• What is a master request?
  
  7) The contract is hidden by a filter condition.
  
  Related FAQ
• How to change contract master?