Supplier/ Exporter office cannot find order in Confirm Order screen | TTC Global FAQ

QSupplier/ Exporter office cannot find order in Confirm Order screen

A

Please check the following possible causes:

1) For regular orders, suppliers will only see orders one day after the order due date

When can supplier see the Monthly/ Weekly/ Additional order?

2) Customer orders are not issued or were modified and not issued again. Please check if the status of the customer order is "Issued".

3) Master contract part route was broken

How to check if contract part route is complete?

4) If suppliers are set as "on behalf", only the Contract PIC of the purchase contract can confirm the orders